This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab (5019 Views)
Reply
Student
queenbee57
Posts: 1
Registered: ‎05-10-2010
Message 1 of 5 (5,019 Views)

Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

I got a new laptop with windows 7 64bit. I have an older HP Deskjet 3320. I've installed the drivers for HP3600 series as indicated by HP drivers help.  (found here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01796821&lc=en&dlc=en&cc=us&lang=en&product=750...)  But when I hook up the printer and  follow their instructions to configure the driver, I dont' have a Ports Tab for this step. 

 

what am i doing wrong??

Please use plain text.
Associate Professor
8lives
Posts: 2,926
Registered: ‎12-02-2008
Message 2 of 5 (5,013 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

You selected the wrong option, it should be "Printer Properties" and not printing preferences



--------------------------------------------------------------------------------
Click the White Kudos star to say thanks.
Please mark the post that solves your problem as "Accept as Solution".
Please use plain text.
Student
pvn1
Posts: 1
Registered: ‎05-11-2012
Message 3 of 5 (1,149 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

Dear sir,

Looking for driver hp deskjet 3320 printar.Unable to locate.

Please use plain text.
Associate Professor
8lives
Posts: 2,926
Registered: ‎12-02-2008
Message 4 of 5 (1,147 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

Hi, there is a basic driver that comes with Windows 7, you may have to run the "Windows Update" in the Add a printer option.

You can also try the alternate Deskjet 3600 driver found in Windows 7.



--------------------------------------------------------------------------------
Click the White Kudos star to say thanks.
Please mark the post that solves your problem as "Accept as Solution".
Please use plain text.
Student
rk2kin
Posts: 1
Registered: ‎05-16-2012
Message 5 of 5 (1,114 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

its alternate Deskjet 3600 *driver is available in window updates is also not supported in this operating system.
Please use plain text.