Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab (5465 Views)
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Student
queenbee57
Posts: 1
Member Since: ‎05-10-2010
Message 1 of 5 (5,465 Views)

Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

I got a new laptop with windows 7 64bit. I have an older HP Deskjet 3320. I've installed the drivers for HP3600 series as indicated by HP drivers help.  (found here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01796821&lc=en&dlc=en&cc=us&lang=en&product=750...)  But when I hook up the printer and  follow their instructions to configure the driver, I dont' have a Ports Tab for this step. 

 

what am i doing wrong??

Regents Professor
8lives
Posts: 4,778
Member Since: ‎12-02-2008
Message 2 of 5 (5,459 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

You selected the wrong option, it should be "Printer Properties" and not printing preferences



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Student
pvn1
Posts: 1
Member Since: ‎05-11-2012
Message 3 of 5 (1,595 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

Dear sir,

Looking for driver hp deskjet 3320 printar.Unable to locate.

Regents Professor
8lives
Posts: 4,778
Member Since: ‎12-02-2008
Message 4 of 5 (1,593 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

Hi, there is a basic driver that comes with Windows 7, you may have to run the "Windows Update" in the Add a printer option.

You can also try the alternate Deskjet 3600 driver found in Windows 7.



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Please mark the post that solves your issue as "Accept as Solution".
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Student
rk2kin
Posts: 1
Member Since: ‎05-16-2012
Message 5 of 5 (1,560 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

its alternate Deskjet 3600 *driver is available in window updates is also not supported in this operating system.
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