This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: L7680 Won't print 4x6 photo-Error Code B842F086 (420 Views)
Reply
Top Student
ezdave
Posts: 12
Registered: ‎02-02-2009
Message 1 of 3 (423 Views)

L7680 Won't print 4x6 photo-Error Code B842F086

Prints letter size OK. Test page and alignment pages good.  When I try to print 4x6 photos, printer locks up and I get an immediate error message “Turn power off then on again”, then error code B842F086.  Later, the message “….Improper shut down”

Please use plain text.
PhD Student
007OHMSS
Posts: 2,140
Registered: ‎08-12-2009
Message 2 of 3 (420 Views)

Re: L7680 Won't print 4x6 photo-Error Code B842F086

Were you able to print 4x6 photos before? Does this model have more than 1 paper tray?

007OHMSS

I am a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Please use plain text.
Top Student
ezdave
Posts: 12
Registered: ‎02-02-2009
Message 3 of 3 (409 Views)

Re: L7680 Won't print 4x6 photo-Error Code B842F086

Yes, it has always printed 4x6 just fine. I am talking about 'borderless'  4x6.  Just as an experiment, I tried 4x6 with border and one other 4x6 format (don't remember), no joy.  They I retried 4x6 bordrless and it worked fine.  Printed several sets of photos. 

 

Go figure???

Dave

Please use plain text.