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07-11-2009 03:08 PM
Hello! My mum has an HP Laserjet 1160. She has been using the printer with no problems with her PC that was on Windows XP. Last week she purchased a new PC. The new PC is on Vista. We have hooked up the Laserjet to the new PC. When I look at the Control Panel > Printers, the printer is listed but when I try to print a test page, it does not print. I have watched the print queue as it tries to print the test page and I can see that in the queue, it spools, prints (but doesn't actually print) and then deletes from the queue. I have tried deleting the printer and adding it again. I have tried downloading the drivers from the HP website. I downloaded the 1160 driver and then I downloaded the HP LaserJet 1160 PCL5e Driver - I wasn't exactly sure what that was meant to do but it seemed like a good idea. I am really stuck now. Please help! Any ideas or advice will be VERY much appreciated. Thank you! Susannah