01-20-2011 03:11 PM - edited 01-20-2011 03:13 PM
Try this if using MS Word:
Go to your print menu; click the Properties button in the upper right corner; in the Advanced tab (the first tab of the six) under "Document Options" disable "Advanced Printing Features."
06-03-2011 12:33 AM
THANK YOU THANK YOU THANK YOU. This worked--both from a computer running Office 2010 and the computer the printer is attached to, using Office 2003. In fact, fixing this on one of the computer on the network fixed the setting on all the computers using this printer. Even better--it now prints multiple copies from the scanner copier program--HUGE.
10-25-2013 10:09 AM
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.