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06-04-2012 01:14 AM
Having lost the installation disc, I have been unable to find a copy of the HP toolbox to download absolutely anywhere.
If anyone can help, I would be very grateful as I desperately need to carry out a "clean" of my printer.
Thanks in advance.
06-08-2012 12:42 PM
This is a link to the available downloads for this printer. If you do not see the software you need you can use the order physical media link to get a copy of the physical media.
Best of Luck!
06-09-2012 12:53 AM
Thanks you for your reply.
However, if you actually look at the link you sent me, you will see that the Toolbox is not there.
That is the whole point of my post - the toolbox is not available on the HP website and they want me to spend £15 just to speak to someone about it.
I have written to the UK's CEO to complain about being asked to pay just to get a file that was on the original disk and I have now had three replies from them saying we can help you with your complaint if you call this number and pay £15 for support.. Really frustrating.
I guess I will just have to give up on getting this file. Fifteen pounds might not seem much but I can not justify spending that amount on what is a spare printer when such items are now so cheap to purchase.