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01-31-2009 09:38 AM
06-08-2009 06:18 AM
Sorry I do not have an answer to your problem but I have a related problem with my Deskjet D1360. When my wife tries to print from her screen the low ink warning does not show so she cannot click OK to get a print. If we switch users the warning is on my screen and if I click OK it prints her stuff! Have tried the troubleshoting procedures but still does it.
Can anyone help please?
06-08-2009 12:25 PM
Since I have a different printer (LaserJet CP1215), this might not help; but it might assist you in solving your problem.
With the printer software for CP1215, there is a Toolbox. With my printer turned on and connected, I use the Toolbox to go to [Device Settings > Setup Status Alerts]. There, I see a checkbox "When the HP print cartridge is low or a non-HP cartridge is installed". I uncheck this checkbox and select the Apply button.
I did this when my color cartridges got low. However, I rarely print in color; so the warning was far more annoying than necessary. The Toolbox now tells me that there is only enough color in each of the three color cartridges for 1 page. I have new cartridges sitting on the floor, waiting to be installed; they were very expensive. When printing in color, I carefully monitor the results and will change the cartridges when they can no longer be used. When all three have been changed, I will then re-enable the alert by checking the checkbox.
06-09-2009 07:05 AM
06-09-2009 09:46 AM
With the Officejet Pro L7680 it's even worse because it will not let you continue printing at all when it says a cartridge is out or ink!! My solution: put some tape over the "window" of the ink cartridge. The tape pushes the little gauging switch in and make the printer think it has plenty of ink!! You will run out of that color put at least you can keep printing until you get a new one!
This is a REALLY BAD IDEA as it risks permanantely damaging the printheads, which can be expensive to repair.
Bob Headrick, Microsoft MVP Printing/Imaging
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11-16-2009 09:34 PM
As per cotswoldken, I have an XP machine with multiple users (Wife, Kids and myself). When my HP F380 printer attempts to send a low ink warning, the message sometimes appears, sometimes goes to another user account, and sometimes the machine has to be rebooted before the message appears. All this time the printer refuses to print, as it's waiting for someone to click OK on the elusive low ink warning.
Is there some way to stop this message altogether. I can replace the cartridges when they runs out of ink completely as the print heads are in them.
With my Vista machine, and same model printer, I have only one user, and still have trouble finding this low ink warning on occassion, as it doesn't just pop up like a normal window, but has to interrupt windows.
11-22-2009 07:56 AM
Sorry I don't have an answer for you but is there something not working between cartridges and warning - or is this just a standard feature on some printers.
I don't think I'd mind it too much but I don't get anything out of my Deskjet 1660 at all. Deskjet??? My desk moves faster than it does.
12-02-2009 10:27 AM
12-02-2009 10:34 AM
So why not come up with a answer then? Why add to the problem by axing a persons solution completely? State what might happen and see if there is a fix for said problem. To answer the way you did does nothing to help or solve the problem. That is not tech support in any form.
There is obviously a problem as I have done A LOT of searching on this problem and it seems to go across multiple models of HP printers. If HP wants to pass the buck to someone else, fine I and people I suggest purchases to will buy another brand. If not, then HP needs to do some actual research on the problem and fix it!
01-13-2010 02:39 PM
Same problem here. I'm using a Deskjet F380. My laptop runs XP pro. When the Low on Ink warning shows; very occasionally I will be able to click on OK and the print job continues...most times I cannot. The window locks up (not responding according to Task manager) and then whatever application I was printing from will also lock up (be it Word or internet). Close everything down, power off the printer and then (maybe...if I'm lucky) the job will start printing all on its own! And the ink's not even low!!!!
Come on someone at HP...this is clearly a BIG deal for a lot of people. Can someone at least give us a work around (I can find no way of disabling the warnings). If this doesn't get fixed soon then I'm off to buy a printer from a company that might actually care what its customers think and offer some actual support....and that means a lot less HP Ink Cartridges being bought here!