04-29-2009 11:04 AM
I've been buying business class printers from HP for the past 10 years. All have been made in the United States until recently when I purchased two LJ P4015 printers that are made in China. All the printers we've had in the past have been amazing workhorses and we always recommend and push HP printers because of it. Things have changed with the new printers made in china. One stopped working after a few days and the other seems to make a lot of strange noises as if its struggling??? After close inspection of the broken printer I noticed it was made in China. Now I don't have the same confidence in the Chinese printers as I have in the old ones made in the US.
I guess my question is, how can I find out which printers are made in the US ( or mabye Japan?) and which printers are made in China before I purchase new printers again?
04-29-2009 11:37 AM
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
04-16-2012 07:42 PM
I always bought HP printers and would in fact not buy any others until the last two years when I purchased two, both crap. I paid over $200 each for both and both are made in China and they really produce a piece of junk. The paper jams constantly when it does go through. The quality of the print is atrocious. Congratulations HP, you gave China your work and lost a customer.
07-17-2012 06:18 PM
I want to say that the printer, the HP4500, still shiny new, is a piece of doo doo. Made in China. I live rurally, and have to drive 25 miles to reach a Staples store (where I bought it. They fiddle with it and blow the dust out and it works for maybe 8 pages when it once again jams. I turn it off. I un jam it. It then says it's printing when it's not, or tells me there is no paper. When I bought it, I kept taking them back because they were all doo doo. This one prints more pages than the previous ones.
You should drag that piece of junk off the market.
I'll never buy anothr HP, which I've had for decades and they were workhorses until "outsourcing". I'd rather pay more for something made well than live with this junk. I can't work. I can't produce the tiniest piece of correspondence without angst, stress and a temper tantrum. I'm just going to throw it out.
Staples tells me I should contact you and you'll give me another one. No thanks. Why would I multiply this experience. I'll search for something else.
09-02-2012 12:59 AM
You are absolutely correct. Not only are the made in China printers substandard but so are the computers. I have held on to my old hp computer and printer and use the computer for my exercise room media and the printer still works with my newer desktop. It is a shame. My hp printers are great workhorses. I have used the same 2 hp printers because they still work with my newer computer, the 13 year old photosmart does duplex and multiple page per page printing that made great pocket size booklets I used in my college studies. I printed out several of my online class text books also, never a problem. The other 10 year old office jet has the legal size scanner that works great for online banking.
This made in China problem is out of control. Also companies are making items less durable to cut thier costs.
When will companies/corporations realize that quality is what makes the grade. Stop making 20 versions of the same thing and make a few that are durable. Items are mass produced, then new models made and they have to scrap the old, unsold items, so that is money lost on top of poorer quality.
- HP Connected - Finding Your Printer's Email Address in HP Connected
- HP Printers - How Do I Find My Model Number or Product Number?
- HP Connected - Getting the Printer Claim Code
- HP Printers - Which Cartridges Work with My HP Printer?
- HP Officejet and Photosmart All-in-One Printers - The Automatic Document Feeder (ADF) Does Not Pick Up Paper