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06-08-2010 01:27 PM
A vast number of people have mentioned this problem with duplexing and HP has not addressed it specifically in any of the threads. I am re-posting this issue in a new thread because the threads which do bring it up have been marked as "solved" and do not allow further commenting.
I have a C309g (running Vista 64) with auto duplex - which works - except that it squishes everything in and changes the margins when I use it. The printer properties/specifications say nothing about this attribute which is quite annoying and, quite frankly, unacceptable. The specifications allow for 1/4" margin, but, when auto-duplex is used, it downsizes the print area significantly. If I duplex manually, the margins are fine and do not change. I purchased this printer specifically for its auto-duplex capabilities, but it is unusable in that mode if it is going to change my documents from their original layout.
07-10-2010 08:39 PM
I have the same issue ... over both wireless and USB connections from computers running Windows 7. I fail to see how printing smaller than I want (and than it needs to be) is helping to save paper ... I usually end up printing again to get things printed the correct size.
I would understang skrinking my print jobs if I were trying to fit both sides on the SAME side of the page, but DUPLEX is, by definition, on opposite sides.
Anyone from HP who can help to resolve this?
08-16-2010 10:58 PM
I have observed the same problem with margins when using the C309a's automatic duplexer. This is more aparrent with the top and bottom margins of the document when you look at the page in a portrait orientation. I had also tried to duplex a flyer document with an OfficeJet 6500 Wireless printer which I had on loan for review and had the same experience. On the other hand, I had observed that the Canon PIXMA MX-870 which I had on loan from Canon's PR agents was able to automatically duplex with the page fully covered on both sides. Could this be a driver problem with the HP driver software or could it be a limitation with the way the automatic duplexing mechanism used in HP inkjet printers.
08-21-2010 04:41 PM
I'm having the exact same issue with margins on my C309A. Running Win7 x64 and connecting to the printer with WiFi. This problem basically makes the printer unusable for me, so I guess I'll be taking it back to the store for a refund since I can't seem to find a response from HP anywhere.
08-21-2010 09:54 PM
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