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04-29-2011 11:40 AM
Printer doesn't respond when I press OK button...keeps recycling same Improper Shutdown message. Only button it responds to is ON/Off one. Have tried unplugging power cord but that didn't work.
Initial problem was message that photo tray was open....tried all kinds of things and kept getting same message. Couldn't shut printer off so pulled power plug. Then started to get Improper Shutdown message when turned back on.