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My HP 5610V all-in-one is no longer recognized by any pc as a working equipment. (57 Views)
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311 Honor Student
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Registered: ‎04-13-2012
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My HP 5610V all-in-one is no longer recognized by any pc as a working equipment.

‎04-13-2012 01:37 PM

My HP Officejet 5610v All-in-One is no longer recognized by any of my pc's.  When I plug it in to another pc it says that the device is not recognized or malfunctioning.  All the local or off line functions of the printer, such as copy and fax is working just fine, but it is no longer recognized by the pc as a printer or any functioning device.  I change the printer cable already and setup the printer to the original factory settings but no change.

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Associate Professor Associate Professor
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Re: My HP 5610V all-in-one is no longer recognized by any pc as a working equipment.

‎04-14-2012 09:23 AM

What operating system(s) are you using?



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311 Honor Student
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311
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Registered: ‎04-13-2012
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Re: My HP 5610V all-in-one is no longer recognized by any pc as a working equipment.

‎04-14-2012 09:31 AM

I have XP Pro in one of my laptops and Vista on the other.  I really don't think this is a PC or operating system issue because both pc's used to recognize this printer but now both of them say that it is a malfunctioning equipment that is connected to the usb input and it is not recognized at all by the pc as to what type of equipment it is and they recognize other printers immediately.  

Thanks for trying to help anyways.

 

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