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03-25-2012 08:22 PM
My HP Photosmart Premium C309g-m printer frequently gives me false "low ink" readings, which wouldn't be a big deal except that unlike other printers I've had, instead of just printing as best it can on low ink, it refuses to print at all.
I know the readings are false:
(a) because I've only recently refilled the ink - (since this started I write down when I refilled the ink and note the number of print jobs, which can be as low as 10 and the false readings can occur) and
(b) my only work around so far is to turn the printer off and on until the false readings stop, it then shows the correct ink levels and does print, but his can often take 5 or 6 times of "off and on." Very annoying.
Has anyone else experienced this?
If so, is there a fix?
If no fix, is there a way to change the printer default configuration so it will print anyway -with low ink - instead of simply refusing to print?
Any help is appreciated.
03-27-2012 09:05 AM
Maybe there is some ink on the connections to the cartridges. This document may help with checking those areas after you installed new cartridges last time:
I am a support engineer for HP.
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