HP Support Forums
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04-27-2012 11:01 AM
What Operating System is your computer running?
04-30-2012 04:27 AM
Thank you so much for responding. I was able to find someone that came in my office to help. I am using Microsoft 2003. I was trying to find out of my printer would work without replacing the color cartridges. Through that effort (apparently it doesn't) I had punched "print in greyscale" which ended up being the problem.
I have never used a support forum before...how great that you help people.
04-30-2012 07:24 AM
You welcome...glad you were able to get your issue resolved