Question
Reply
 
Honor Student
jerrypam
Posts: 4
Member Since: ‎12-03-2011
Message 1 of 2 (425 Views)

My Laserjet 5550 is stuck in "offline" mode.

How can I bring this device back on line? Two computers - a PC and a laptop - both show this printer as offline. This has happened several times over the past three years and the only fix I've found is to reinstall the full driver. There must be a simpler way to get back online. Any thoughts??

Student
gparr
Posts: 1
Member Since: ‎12-04-2011
Message 2 of 2 (408 Views)

Re: My Laserjet 5550 is stuck in "offline" mode.

I have the same problem with several of my printers and I hope someone can inform us of an easy way to bring the printer back on line.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation