This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

My Officejet Pro 8500 stops while printing. (493 Views)
Reply
Top Student
bobeakin
Posts: 8
Registered: ‎03-10-2012
Message 1 of 8 (493 Views)
Accepted Solution

My Officejet Pro 8500 stops while printing.

Officejet Pro 8500 A909a is slow starting to print. After it starts printing it will stop for about two moments and then finish.

Using windows XP. Any advice will be greatly appreciated.

Thanks,

Bob Eakin

 

Please use plain text.
Regents Professor
ShlomiL
Posts: 6,948
Registered: ‎01-03-2011
Message 2 of 8 (487 Views)

Re: My Officejet Pro 8500 stops while printing.

Hi Bob,

Is the printer connected by USB or through network?

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
Please use plain text.
Top Student
bobeakin
Posts: 8
Registered: ‎03-10-2012
Message 3 of 8 (477 Views)

Re: My Officejet Pro 8500 stops while printing.

It's the main computer. It's connected by USB.
Please use plain text.
Regents Professor
ShlomiL
Posts: 6,948
Registered: ‎01-03-2011
Message 4 of 8 (472 Views)

Re: My Officejet Pro 8500 stops while printing.

Pleasetry switching to another USB port of the PC.

Make sure the bable is not longer than 2-3 m length and not through any USB hub or extension.

 

Try printing and check for any change.

If the paper starts printing and stuck again, unplug the USB from the back of the printer.

Can you see the paper moves immediately than?

If so, it seems as the USB cable is faulty and need to be replaced.

 

Regards,

Shlomi

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
Please use plain text.
Top Student
bobeakin
Posts: 8
Registered: ‎03-10-2012
Message 5 of 8 (438 Views)

Re: My Officejet Pro 8500 stops while printing.

Looks like this might have worked. Thanks!

Please use plain text.
Student
jjq2r01h
Posts: 1
Registered: ‎07-07-2012
Message 6 of 8 (359 Views)

Re: My Officejet Pro 8500 stops while printing.

Hi

I have a officejet pro L7680 connected over the home network and its doing the same thing. printing will start, then pause for a few moments in the middle and then continue. Any ideas.

Thanks / Jag

Please use plain text.
rnl Student
Student
rnl
Posts: 2
Registered: ‎11-15-2012
Message 7 of 8 (201 Views)

Re: My Officejet Pro 8500 stops while printing.

I changed out my cable and it didn't resolve the issue.  The printer takes a few minutes to begin and when it does it stops in the middle of the page for at least another couple minutes--sometimes it sits for as long as 10 minutes before completing the print job.  HELP!  I use windows vista. 

Please use plain text.
rnl Student
Student
rnl
Posts: 2
Registered: ‎11-15-2012
Message 8 of 8 (197 Views)

Re: My Officejet Pro 8500 stops while printing.

This solution did NOT work.  I used different USB ports, bought a new cable, and I still have the same problem.  It takes several minutes to get anything printed.  Any other suggestions?

Please use plain text.