My computer says my printer is offline. I can't get Officejet 4500 back online. (5005 Views)
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Honor Student
gerihs
Posts: 2
Registered: ‎03-07-2012
Message 1 of 4 (5,005 Views)
Accepted Solution

My computer says my printer is offline. I can't get Officejet 4500 back online.

I printed 1 of 2 pages this afternoon, but was then told my printer was offline.  All attempts to take it back online have failed, including turning off and on, disconnecting and reconnecting all wires.  Please help.

Top Student
findcraig
Posts: 2
Registered: ‎03-07-2012
Message 2 of 4 (4,986 Views)

Re: My computer says my printer is offline. I can't get Officejet 4500 back online.

uninstall the printer and reinstall worked for me time and time again

Honor Student
gerihs
Posts: 2
Registered: ‎03-07-2012
Message 3 of 4 (4,983 Views)

Re: My computer says my printer is offline. I can't get Officejet 4500 back online.

Thank you findcraig.  It worked!

Student
flakey
Posts: 1
Registered: ‎03-06-2012
Message 4 of 4 (4,848 Views)

Re: My computer says my printer is offline. I can't get Officejet 4500 back online.

THe laptop says my printer all in one is offline How can I get it back on. It just printed 25 pages like that and everything was fine,

what can I do:

 

Karen

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