My printer will not print documents from my computer, but it will print a test page (4962 Views)
Reply
Honor Student
JBBLCC
Posts: 3
Registered: ‎11-05-2009
Message 1 of 21 (4,962 Views)

My printer will not print documents from my computer, but it will print a test page

My printer will not print any documents, It will print a test page. How do I resolve issue. Thanks

Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 21 (4,927 Views)

Re: My printer will not print documents from my computer, but it will print a test page

hi there,

could you provide the community with a little more information to help narrow troubleshooting? Things like your printer model and your operating system help out a lot.

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Honor Student
JBBLCC
Posts: 3
Registered: ‎11-05-2009
Message 3 of 21 (4,926 Views)

Re: My printer will not print documents from my computer, but it will print a test page

Thanks I sole the issue. The printer even though it stated ready was not connected to my wireless modem. Thanks again

Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 4 of 21 (4,905 Views)

Re: My printer will not print documents from my computer, but it will print a test page

Glad to hear that you are up and running again :smileyhappy:. Let us know if you run into any other problems. 

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Student
MARYKCH
Posts: 1
Registered: ‎01-04-2013
Message 5 of 21 (4,713 Views)

Re: My printer will not print documents from my computer, but it will print a test page

My 2600 hp printer will print a test page, but will not print any other document.  Can someone please help. Thanks

Honor Student
justformirka
Posts: 3
Registered: ‎04-11-2013
Message 6 of 21 (4,625 Views)

Re: My printer will not print documents from my computer, but it will print a test page

I have the little cheapie HP Deskjet100 which ahs always worked fine.  As of today I cannot send any docs to the printer--however it will print the HP diagnostic page and in color.  I have reset everything--I could use some help---thanks

Regents Professor
garytech1
Posts: 4,641
Registered: ‎01-11-2012
Message 7 of 21 (4,617 Views)

Re: My printer will not print documents from my computer, but it will print a test page

Hi justformirka,

 

I understand that you're having problems printing from your computer.  I would try the Print and Scan Doctor it fixes many common printing problems.

 

Hp Print and Scan Doctor

 

Let me know how it goes.

 

 

 

**If you find this helpful or want to say thanks make sure to click the white star under my name to give me Kudos. **



Give Kudos to say "thanks" by clicking on the white star under my name.


Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
Honor Student
justformirka
Posts: 3
Registered: ‎04-11-2013
Message 8 of 21 (4,615 Views)

Re: My printer will not print documents from my computer, but it will print a test page

thanks so much--I reinstalled the printer and it was all fixed---I didn't even need to redo the drivers or anything--thanks again

Regents Professor
garytech1
Posts: 4,641
Registered: ‎01-11-2012
Message 9 of 21 (4,611 Views)

Re: My printer will not print documents from my computer, but it will print a test page

[ Edited ]

Great glad you got it working.

 

 

 

:smileyhappy:**If you find this helpful or want to say thanks make sure to click the white star under my name to give me Kudos. **:smileyhappy:



Give Kudos to say "thanks" by clicking on the white star under my name.


Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
Honor Student
dnomishan
Posts: 2
Registered: ‎06-13-2013
Message 10 of 21 (4,469 Views)

Re: My printer will not print documents from my computer, but it will print a test page

Re: My printer will not print documents from my computer, but it will print a test page

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation