HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: My printer won't switch off unless I remove the power cable (51 Views)
Reply
Reply
Topic Options
SarahStone Student
Student
SarahStone
Posts: 2
Registered: ‎07-09-2012
Message 1 of 3 (59 Views)
Report Inappropriate Content

My printer won't switch off unless I remove the power cable

‎07-09-2012 06:35 AM

HP F2280

Windows Vista

 

It was like this when we were given it and printed ok at first.  It now prints with a few horizontal lines in it and often the wrong colour if printing full colour documents.

0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 3 (51 Views)
Report Inappropriate Content

Re: My printer won't switch off unless I remove the power cable

‎07-09-2012 04:17 PM

Hi there sarahstone,

This article resolve the streaks you are getting. Give the steps outlined a shot and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
0
Reply
0
Please use plain text.
 
SarahStone Student
Student
SarahStone
Posts: 2
Registered: ‎07-09-2012
Message 3 of 3 (42 Views)
Report Inappropriate Content

Re: My printer won't switch off unless I remove the power cable

‎07-10-2012 05:10 AM

Hi there,

 

Thanks for this,  I've run all the tests that it suggests (including deep clean three times) and it turns out that the pink doesn't print at all, according to the print outs but unfortunately it still doesn't print out properly - any more ideas? The horizontal lines are still there too.

 

Thankfully I think the button problem is a sticky button as in trying to get it to print out a status report I managed to get it to switch off at last!

 

Bye for now

Sarah

0
Reply
0
Please use plain text.