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Networked HP K5400 printing everything backwards, server computer Windows Vista 32-bit Ultimate
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04-12-2012 07:50 AM
Our networked HP K5400 printer has just started printing everything backwards, (word, notepad, Adobe reader, web). The server computer is a Windows Vista 32-bit Ultimate.
Configuration has been working fine since we got the printer over a year ago. I do not believe there have been any recent updates or new software installed since it's been printing backwards. A new router (Cisco Linksys E4200) was added but pretty sure it was printing fine even after router added a month ago. I have checked the properties and made sure Mirror Image IS turned off.
Any other suggestions?
Thanks!
Carol
Re: Networked HP K5400 printing everything backwards, server computer Windows Vista 32-bit Ultimate
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04-12-2012 10:58 AM
Have you run a self-test on the K5400?
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Re: Networked HP K5400 printing everything backwards, server computer Windows Vista 32-bit Ultimate
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04-12-2012 11:13 AM
How do you run that? The server computer is not my regular computer.
Thanks,
carol
Re: Networked HP K5400 printing everything backwards, server computer Windows Vista 32-bit Ultimate
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04-12-2012 11:49 AM
Run a self test from the K5400 control panel.
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Re: Networked HP K5400 printing everything backwards, server computer Windows Vista 32-bit Ultimate
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04-12-2012 01:12 PM
Okay, couldn't find any HP software on the server computer.
I DID however recheck all the settings and still only able to find MIRROR IMAGE set to OFF everywhere I looked..
UNTIL I clicked around and found one setting a little buried and it was set to ON.. Did a test print on something that was printing backwards and it printed correctly.
Thanks for your suggestion. When the printer gets moved to the router I'll have to recheck all the settings but until then I hope this fixes the problems.
Carol
Oh here is what I had to do.. The first part are the same directions that I found on here and other places but didn't work for me, second part is what fixed my problem.
START>CONTROL PANEL>HARDWARE AND SOUND>PRINTER
Rt. mouse CLICK on selected printer
CLICK PROPERTIES
CLICK button on bottom of GENERAL tab PRINT PREFERENCES
select OFF for MIRROR IMAGES
if that is alread set to OFF (which mine was already set to OFF)
CLICK on ADVANCED tab
CLICK on PRINTING DEFAULTS button at bottom
select OFF for MIRROR IMAGES (which mine was set to ON)
CLICK OK/APPLY to exit
test print
