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Noise from brand new HP 7510 e c311a (303 Views)
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Honor Student
jdmr00
Posts: 2
Registered: ‎04-03-2012
Message 1 of 5 (303 Views)
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Noise from brand new HP 7510 e c311a

Out of the box two hours ago.  All is working perfectly, efax, eprint, connected to 2 computers, 3 IApple devices . . . and the pictures look great.

 

Only concern I have is that it sounds like it is breaking something every time it begins to print either on letter size or photo 4x6 size paper.  Other than that, it runs very quietly . . . scanning, faxing, etc.

 

I read that I should clean the rollers, but that hardly sounds like a solution for a brand new printer . . . so are there any more solutions? 

 

Hate to return the item, but really don't wish to have it shut down a couple of weeks after the warrenty has run out.

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Professor
Picardje
Posts: 1,757
Registered: ‎07-15-2009
Message 2 of 5 (296 Views)

Re: Noise from brand new HP 7510 e c311a

Hi,

 

Most times when a new printer makes strange noises it is a debris issue. So checked the printer really good for any packaging materials stil in the printer. If that is not the case, best return it as there might be something wrong.



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Honor Student
jdmr00
Posts: 2
Registered: ‎04-03-2012
Message 3 of 5 (290 Views)

Re: Noise from brand new HP 7510 e c311a

I appreciation the suggestion to look for debris as it caused me to remove various items and return them.  I suspect that the access panel in the back was not seated correctly as the noise has disappeared.  Thanks again for your suggestion.

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Professor
Picardje
Posts: 1,757
Registered: ‎07-15-2009
Message 4 of 5 (287 Views)

Re: Noise from brand new HP 7510 e c311a

Hi,

 

Glad to be of help.



Say "Thanks" by clicking the Kudos Star in the post that helped you.

Although I work for HP my posts and replies are my own

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Top Student
kodacy
Posts: 12
Registered: ‎04-07-2013
Message 5 of 5 (30 Views)

Re: Noise from brand new HP 7510 e c311a

I also Just bought a HP 7510 and i notice that evry time the screen is on i can ear a loud electric sound. Is this normal? Shouls i request a replacement?

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