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kantprint
Posts: 1
Member Since: ‎03-07-2009
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Office Jet 6110 can't align cartridges

 I have a very lightly used 6110 that will not complete the align cartridges function.  I get a message that says "press enter to align cartridges" , press enter, the message changes to "printing align cartridges page"  and the unit begins the process and starts the test page.  It will print a 3 inch black line and a thicker 1.5 inch line berfore the message says "alignment failed please try again" . And then I am back where I started and trying again doesn't change anything.  I have replaced both catridges several times and that does not help.  Anyone have any idea what to do about this?
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