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11-21-2010 12:08 PM
I just bought an HP OfficeJet 6500A Plus AiO, and I’ve noticed that whenever I print in duplex, the top and bottom margins are increased by roughly ½” over when I print simplex. I’ve found a setting in the driver called ‘Borderless Printing’, and when I set this to ‘Print Borderless’, the margins no longer change when I print duplex, but the headers and footers in Internet Explorer are now printed ½ off the page.
Is this normal behavior? Any way to get my simplex and duplex pages to print with the same top and bottom margin without truncating headers and footers?
03-17-2011 12:46 PM
I have the same problem, using Vista on one machine and also with XP. However, the with borderless option I can only print single sided and it takes about one minute per side to print.
There is a driver update for the 6500 that addresses this problem, but not for the 6500A. I downloaded the latest driver but it made no difference.
Anyone else with this problem?
I have a week to return this to Staples, which I will do if there is not a fix.
09-14-2011 11:42 AM
I need some help with my HP 6500 printer -- the older model. It is not wireless. When I copy text, the printed copy is about an inch and a half below the actual master copy. I've tried to adjust the printer using the copy menu, settings, and margin shift. It corrects itself, then reverts to the original extra space at the top of the printed copy. Thanks, Include
12-20-2011 09:50 AM
This seems to be an across the board problem even with the newest Officejet printers. Duplex increases the top and bottom margins reducing the size of the printed page. HP seems to be oblivious to this problem.
It must be the driver because printing from mobile eprint driver prints correctly.