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04-27-2011 07:08 AM
Until recently, my Officejet 6210 all-in-one was working pretty well, occasionally complaining about cartridge jams (usually opening and shutting the printer was enough to fix that, or just wiggling the cartridges a bit) but otherwise okay. The other day, it had been unplugged, and when I plugged it in and tried to turn it on, it just kept clicking, a mechanical sound that seems to come from the left side, and there were no other signs of life -- the power LED didn't light up, the cartridges didn't move, just clicking, until I unplugged it again. I've tried again a couple of times since then, with the same results. Plug it in, it clicks at a steady beat (maybe a bit faster than once per second, with an occasional skip) until it is unplugged again. If it can be fixed for less than it would cost to replace it, I'd much rather keep using it. Thanks for whatever light you can shed.
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04-27-2011 07:18 AM
Sounds like the gears have gone bad and it would probably be much cheaper to replace the printer than try to find someone to fix it. Feel free to go to hp.com and look at our new printers. Very sorry and have a great day.
04-27-2011 07:22 AM
Please have a look to the following document; maybe that can help in solving: http://h10025.www1.hp.com/ewfrf/wc/document?docnam
Kind regards Marels
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04-27-2011 08:40 AM
Hi, Marels, Thanks for the reference document. As it turns out, I've already tried most of what it suggests, and I'll see if any of the rest of it helps when I get home this evening. (It's good to know I was on the right track!).