01-30-2011 06:44 PM
When changing a cartridge, the lefthand (when viewed from the front) door hinge broke. Does anyone know where I can get a replacement part in the United Kingdom?
09-27-2011 11:22 AM
Seems to be a popular question for all printers with no answers. I don't think my hinge is broken but can't get it to match up with the bottom section. Any ideas?
10-01-2011 07:48 AM
Sadly there is no replacement for a component like that, it is cheaper to replace the whole printer than just a part due to dhipping costs, also due to the model that you have it must be already out of warranty you can call hp and check if they can offer ypu a trade in by paying the diference.
10-15-2011 09:09 AM
For others having this problem: HP will try to get you to purchase another unit and will not give diddly squat for a trade in. The solution is to take off the back cover of the hinge with an Allen wrench, take out the black plastic piece found directly behind the latch cover, and close. Presto! unit works fine at a considerable savings. I still think this is a design flaw, not a consumer one.
01-06-2013 11:40 AM
I took off the hinge cover and took the 2 screws in the black piece but I cannot get the black piece out
Help I need tp print and the latch is broken on the ink cartridge door
01-06-2013 12:21 PM
My 6310 has only 1 small Philips screw to be taken out of the back of the hinge mechanism. After removal, open the lid as far as it will go, then look inside for the small black piece. A small pair of pliers should get the piece out. Printer works fine without the piece - just don't let the cover fall back too far.
02-11-2013 10:02 AM
Ignore the hinge and put a piece of removable tape to hold down the "door open" sensor on the front left corner. It's the black square tab that will rise just above the level of the rest of the prnter. To change cartridges, temporarily remove the tape so the printer knows it is open.