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05-07-2012 06:46 AM
This error comes up every time I try to print. All the paper sizes in the software programs are set to Letter Size and the paper loaded is 8.5 X 11. I have tried to delete the printer, software and drivers; reloaded it and still the error. There is no "ignore" selection on the error screen. HP says this error is to save paper but I would rather be able to have it work correctly.
06-14-2012 12:25 PM
Try downloading and running the hardware diagnostic utility located here:
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!