HP Support Forums
Join in the conversation.
10-28-2009 02:55 PM
10-28-2009 07:55 PM
The back left hinge on my Officejet J5780 broke when I was opening it up to change the ink cartridge. Now it won't register as closed unless I push down on the top of the printer. Is there some way to repair this hinge by ordering replacement parts?
There are not any listings for the hinge parts for the Officejet J5780 at HP's Partsurfer site. One thing you might try is finding the small plastic part that presses into the lower case part that signals the lid is closed. Typically you can fold a small peice of card stock in half and slide it into the sensor to make the printer think the lid is closed. When you actaully do need to raise the cover to change a cartridge you can pull the card out.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
<---- If my answer was helpful please click the "Kudos" star to say "Thank You".
If your problem is solved please click the "Accept as Solution" button ---->
04-18-2012 06:45 PM
HERE IS AN ANSWER AND COMMENT FROM FIXYA regarding a 6210, but likely apples to many HP printers: I kept my unit working by just removing the broken top half of the hinge. You have to remove 5 screws using a TORX T10 screwdriver. First remove the small plate covering the back of hinge on the outside. Then remove the two vertical screws at the top of the hinge up under the hinge lip. Then open the cover (be careful to hold it in place so as not to damage the three flex connections between the lid and body) and remove the other two screws at the top of the hinge. Remove the broken top half of the hinge and lower the cover back down. Until you find a replacement hinge, you can put a piece of heavy duty tape on the back where the hinge was.
By Gary Oliwa Jun 13, 2010
This advice was quite helpful. A double layer of duct tape over the two hinge sites seems to be a satisfactory solution. (I just did it. We'll see.) After all, the top cover is lifted only when changing the cartridges. With the broken top half of each hinge removed, the top sits nicely on the scanning glass. I just found that the hinges were available from the HP parts store online, partshere, for a MERE $50.35 each!!!
02-13-2013 08:34 PM
Since I do not have a Torx 10 screwdriver, I found it easier to prise the BOTTOM part of the hinge out rather than remove the top part as described by others. Just use any small screwdriver (test pen is fine) to gently prise (gently jiggle it) the bottom hinge out of its seat. It came off rather easily for me. No need for duct tape and no need to pay USD50.35 for a replacement part...that's a disproportionate price compared to a new printer price!
Hope this helps someone.
02-18-2013 11:12 PM
After prying the BOTTOM part out the whole cover can now be closed down cleanly and the printer should work fine. No need for any duct tape. It works fine for Me...hope it will be for you too.
Just try it.