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gpete72
Posts: 1
Member Since: ‎03-04-2014
Message 1 of 2 (225 Views)

Officejet pro x 476dw printing on 3 5/8 x 6 1/2 envelops

I am trying to print addresses and return addresses on 3 5/8 x 6 1/2 envelops. When I use 'professional' print quality, the envelops print correctly. When I try to print with 'General office most of the address is missing and the return address is missing. I have set up a custom size for these envelops.

 

Also, would appreciate any tips for printing postcards (3"x5")

HP Support Agent
Sunshyn2005
Posts: 6,720
Member Since: ‎09-02-2013
Message 2 of 2 (197 Views)

Re: Officejet pro x 476dw printing on 3 5/8 x 6 1/2 envelops

Hi gpete72,

 

I suspect your question would be better answered in the HP Enterprise Business Community,  as the Officejet Pro x476dw is a commercial model.

 

My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.

 

Click here to log into the commercial forum > HP Enterprise Business Community

 

Best of luck.

 

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Sunshyn2005


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