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B43 Student
Student
B43
Posts: 1
Member Since: ‎01-24-2012
Message 1 of 2 (280 Views)

PHOTOSMART B210A TOUCHSCREEN WILL NOT WORK

WE JUST GOT THIS PRINTER AT CHRISTMAS, ONLY USED IT A FEW TIMES THE SCREEN ITSEL AND EVERYTHING WAS WORKING FINE. ALL OF SUDDEN THE TOUCHSCREEN IS NOT WORKING. THE PRINTER IS ON, EVERYTHING SEEMS NORMAL...BUT WHEN YOU PRESS THE TOUCHSCREEN IT WILL NOT WORK.

 

I TRIED TURNING IT OFF AND ON

 

SHUTTING IT OFF, UNPLUGGING FROM THE PRINTER AND THE WALL OUTLET, WAITING 30 SECONDS AND TRYING AGAIN. STILL FROZEN THE  HOME CLOSE AND BACK BUTTONS TO THE SIDE OF THE SCREEN WORK, BUT I CANNOT TOUCH THE SCREEN ITSELF TO COPY, SNAPFISH ETC.

 

PLEASE HELP

 

THANKS

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 2 (170 Views)

Re: PHOTOSMART B210A TOUCHSCREEN WILL NOT WORK

Hi there b43,

This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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