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Student
Cooky
Posts: 1
Member Since: ‎08-12-2009
Message 1 of 4 (3,207 Views)

PRINTER HAS NO POWER

Printer: HP Deskjet 5940:  Power will not turn on.  I have a surge protector. I tried disconnecting the USB cable & power cord, waiting for 30 sec+ but still won't come on.  I do not get a warning...could my USB cable be defective?  

cooky

PhD Student
smartfriend
Posts: 527
Member Since: ‎11-17-2008
Message 2 of 4 (3,202 Views)

Re: PRINTER HAS NO POWER

It has nothing to do with the USB Cable. Try plugging in the printer directly to the wall outlet.
Please click on KUDOS if you find my solution helpful.
Master's Graduate
skippyjohnson
Posts: 533
Member Since: ‎12-05-2008
Message 3 of 4 (3,098 Views)

Re: PRINTER HAS NO POWER

This video covers the most common reasons why your printer won't turn on.  Give the steps in the video a try and let me know how it turns out.

 

 

I am an HP employee.
Student
thenac
Posts: 1
Member Since: ‎02-04-2010
Message 4 of 4 (3,069 Views)

Re: PRINTER HAS NO POWER

Regret Video no help, all these steps have been tried. Any information on how to gain access to the inside of the 735o would be more helpful in attempting to solve the problem and much appreciated..

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