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okrobie
Posts: 5
Member Since: ‎02-13-2011
Message 1 of 2 (725 Views)

PSC 2210: Cartridge alignment woes

When I get the message "Press enter to align cartridges"  I press enter and it flashes "Report job queued" and then begins to print a page "Printing Aligned" and completes about 40% of the page and then says "Alignment cancelled" and goes back to "Press enter to align cartridges"   I have gone through this loop about 10 times without change. The page that comes out has some black boxes, blue check marks and two multicolored boxes and a colored stripe.  Is there something I should be doing different? Thanks for all your help.

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Ciara_B
Posts: 6,213
Member Since: ‎11-27-2009
Message 2 of 2 (679 Views)

Re: PSC 2210: Cartridge alignment woes

Hi

Try cleaning the cartridges and also the rollers as described here

 

That work?

- Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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