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11-05-2011 10:33 AM
Paper Jam for HP PSC 1610 All-in-One Printer:
I had a paper jam and cleared the paper from the printer. Now every time I turn the printer "on" it picks up the top piece of paper from the tray and runs it about ½ to ¾ of the way thru the paper feed, stops, and then displays message "paper jam clear paper and then press OK". When I do that it simply picks up the next piece of paper off the tray and does the message again. If I push the OK button on the printer it will simply finish the ejection and then pick up the next paper from the tray, and do the same thing. I have examined the interior (and exterior) of the printer for paper scraps and any other obvious sign of trouble (dirty drive wheels, missing rollers, broken springs, etc...) and can not see anything unusual. I can not print a test print because of the paper jam message. I am running Windows XP and the printer has been working fine for months (until this recent jam). I did all the steps from the HP fix it site including clean rollers, plug and unplugged, carriage travel OK and more. Don't know what to do now........Any help would be great!!!! Thank you!