Paper Jam videos (25956 Views)
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Intern
Scrivener
Posts: 24
Registered: ‎01-08-2013
Message 21 of 27 (1,322 Views)

Re: Paper Jam videos

Here you go; this video should help you:

 

I am an HP Employee

Be sure to check out all the helpful videos at: hp.com/supportvideos and on our YouTube channel: youtube.com/hpprintersupport

I work for HP.
Student
Anitamorig
Posts: 1
Registered: ‎08-02-2013
Message 22 of 27 (1,101 Views)

Re: Paper Jam videos

J have a all-in-one 6520 rinter. It has jammed paper. The videos do not show how to fix this one.  I would sure like to get it working again. Any help appreciated

Intern
Scrivener
Posts: 24
Registered: ‎01-08-2013
Message 23 of 27 (1,081 Views)

Re: Paper Jam videos

Try this video for specifics on the HP Photosmart 6520 e-All-in-One printer:

 

 

 

Be sure to check out all the helpful videos at: hp.com/supportvideos and on our YouTube channel: youtube.com/hpprintersupport

I work for HP.
Honor Student
printess
Posts: 2
Registered: ‎10-26-2013
Message 24 of 27 (748 Views)

Re: Paper Jam videos

I have a paper feed problem with my one year old HP 6510. If I load more than one sheet into the paper tray, it tries to feed  several at a time. It makes a clicking sound while feeling. Of course there is a major paper jam at that point. The first time I had a paper jam, I was not able to remove the paper in the normal way. I had to remove it from the bottom of the printer. Since that time I have had this problem. I am willing to take it apart but would certainly like to have a picture of just how to remove parts without breaking or damaging them. I was trying to find a schematic of the inside but haven't been able to. Any suggestions.

Honor Student
printess
Posts: 2
Registered: ‎10-26-2013
Message 25 of 27 (734 Views)

Re: Excessive Paper feeds

I have an HP 6510 all in one just turned one year old. I had a paper jam and couldn't figure out a way to get the paper out except through the bottom. Ever since then, the paper feed isn't working correctly. If I only put one sheet in the paper tray at a time,all is well. But that is just not good for me. If I put 2 sheets in, it feeds them both at one time. 3 sheets the same and then there's another paper jam. I've gone though all the paper jam solutions but that isn't exactly my problem. I have considered taking the machine apart but don't know exactly what I'm looking for. I've read about the BAA and other parts you mentioned, but I need a schematic to go by to find it. Hopefully you can help me. Thanks in advance.

Student
lowell1
Posts: 1
Registered: ‎11-29-2013
Message 26 of 27 (560 Views)

Hp7250 paper jams

When I attempt to print with my HP7250 printer, the paper jams in the rear of the printer in the upper level of the paper path.  How do I open the printer to find the cause of the jam?  The paper seems to encounter an obstruction as it is feeding through the mechanism.  I am a "mostly retired" engineer and have no problem with the disassembly of electromechanical devices. 

Thank you.

HP
Sunshyn2005
Posts: 2,091
Registered: ‎09-02-2013
Message 27 of 27 (538 Views)

Re: Hp7250 paper jams

Hi lowell1,

 

I would like to help you find the cause of the paper jam. I do not have instructions or HP supporting documentation to help you disassemble the printer, but you can use this document to help clear or prevent a paper jam. ** 'Paper Jam' Message Displays on the All-in-One

 

Use the following suggestions to prevent paper jams.
  • Load no more than 100 sheets of 75 g/m2 paper (or a 0.5 inch stack) in the input tray.
  • Load paper in the input tray so that it lies flat.
  • Do not force paper too far forward in the input tray.
  • Do not keep more than 50 sheets of paper in the output tray.
  • Remove printed paper from the output tray frequently.
  • Do not add paper while the product is printing.
  • Make sure that the output tray is correctly installed.
  • Make sure that the two-sided printing accessory (duplexer) is securely fastened in the back of the product.
  • Make sure that the paper guides are not pushed up so tightly against the paper that the paper bends in the tray.
  • Slide the paper-width guide against the left side of the paper. Slide the paper-length guide against the end of the paper.
  • Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.
  • Do not combine different paper types and paper sizes in the input tray.
  • Use only the paper types recommended for your product.
  • Do not use paper that is too thin or too thick for the product.
  • Do not use extremely smooth, shiny, or coated papers unless they are specifically designed for your product.
  • Do not use multi-part forms (such as duplicate or triplicate forms).
  • Do not use curled, bent, wrinkled, torn, or creased paper, or any paper that will not lie flat.
  • Do not use paper that has been printed on before.

 

Note:   ** = Click here to open a hyperlink. A hyperlink is a word, phrase, or image that you can click on to jump to a new document or a new section within the current document.

 

 

I hope this is helpful.

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Sunshyn2005
I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation