11-11-2011 07:41 PM
I have an HP C309a printer. When printing photos, there are light lines appearing horizontally approximately every half inch. I aligned and cleaned the print heads but the problem persists.
11-11-2011 07:48 PM
Follow the instructions on the following documents
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12-13-2013 11:19 AM
Welcome to the HP Support Forums. I understand that the photos you prints with your Photosmart C309a, have horizontal lines in them.
Were you able to follow the steps in the document that pcwizard provided in the post right above yours? At what step did you run into an issue?
I work on behalf of HP
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