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Student
BettyG
Posts: 1
Member Since: ‎11-11-2011
Message 1 of 4 (8,809 Views)

Photos are printing w/ horizontal lines

I have an HP C309a printer. When printing photos, there are light lines appearing horizontally approximately every half inch. I aligned and cleaned the print heads but the problem persists.

Provost
pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 2 of 4 (8,793 Views)

Re: Photos are printing w/ horizontal lines

Hi BettyG,

 

Follow the instructions on the following documents

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01623871&tmp_task=solveCategory&cc=us&dlc=en&ju...

I am an HP employee.

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Student
ackerbilk
Posts: 1
Member Since: ‎12-12-2013
Message 3 of 4 (4,693 Views)

Re: Photos are printing w/ horizontal lines

photos are printing with light horizontal lines

HP Support Agent
happytohelp01
Posts: 3,286
Member Since: ‎09-03-2013
Message 4 of 4 (4,680 Views)

Re: Photos are printing w/ horizontal lines

HI ackerbilk,

 

Welcome to the HP Support Forums.  I understand that the photos you prints with your Photosmart C309a, have horizontal lines in them.

 

Were you able to follow the steps in the document that pcwizard provided in the post right above yours?  At what step did you run into an issue? 

 

Regards,
Happytohelp01

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