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Student
sarahky21
Posts: 1
Member Since: ‎03-28-2010
Message 1 of 13 (16,045 Views)

Photos are printing with a green tint. HELP!

I have an HP Photosmart Premium All In One printer.  Every time I print photos they have a green tint.  I cannot find a way to calibrate the printer.  How can I fix this issue? 

Master's Graduate
Comptronic
Posts: 695
Member Since: ‎03-04-2010
Message 2 of 13 (16,030 Views)

Re: Photos are printing with a green tint. HELP!

Which Photosmart printer are you using?

  • C309g
  • C309h
Student
dkw51
Posts: 1
Member Since: ‎09-05-2010
Message 3 of 13 (15,871 Views)

Re: Photos are printing with a green tint. HELP!

mine are printing too red and I have done everything to fix it to no avail. I use windows7 and I have the c309g printer so any suggestions would be appreciated

Regents Professor
Ciara_B
Posts: 6,214
Member Since: ‎11-27-2009
Message 4 of 13 (15,863 Views)

Re: Photos are printing with a green tint. HELP!

Hi

Try following the steps in the following document , in particular make sure to clean the printhead and align the printer. Please let me know if this helps...

 

Kind Regards

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
cfurniss4
Posts: 3
Member Since: ‎12-23-2010
Message 5 of 13 (15,660 Views)

Re: Photos are printing with a green tint. HELP!

did you get a solution to this issue?

Student
GAGAMM
Posts: 1
Member Since: ‎04-03-2011
Message 6 of 13 (15,424 Views)

Re: Photos are printing with a green tint. HELP!

Did this happen when you installed a new cartridge.  That is happened to me.  Also, the alignment page which printed when I initially installed the new printer, is not the same page that printed when I replaced the cartridge.  In order to get the scan alignment to work, I found the original alignment page, and then I received a statment that alignment was complete; only now, everything has a green tint.  HELP indeed.

Student
spookyorv31
Posts: 1
Member Since: ‎07-30-2011
Message 7 of 13 (15,095 Views)

Re: Photos are printing with a green tint. HELP!

Defective cartiridge...no red bar on the printer color test...bought a new one, works fine..good luck trying to get a refund under warranty!

Regents Professor
Ciara_B
Posts: 6,214
Member Since: ‎11-27-2009
Message 8 of 13 (14,062 Views)

Re: Photos are printing with a green tint. HELP!


spookyorv31 wrote:

Defective cartiridge...no red bar on the printer color test...bought a new one, works fine..good luck trying to get a refund under warranty!


Hi spookyorv31, I know you made this post some time ago, but just as an FYI the details on determining cartridge warranty is in the link below

 

Limited Warranty for HP Ink Cartridges, Printheads, and Related Supplies

 

Kind Regards

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
mhines86
Posts: 1
Member Since: ‎03-20-2014
Message 9 of 13 (2,485 Views)

Re: Photos are printing with a green tint. HELP!

The answer is to Clean the Print heads!!!

 

I had this problem and I saw a thread where people had it happen on a Canon and HP printer and even after replacing cartrdiges so they assumed it was a software problem. I knew that was not the case because on one of my photos, you could see a smear of green tint near the end and then the photos after had a green tint on the entire photo.

 

I did some research and concluded that I either needed new cartridges or some type of maintenance. By doing a Print Test Page and seeing that the colors were a little off, I knew it wasnt the program I was using. I tried Clean Printhead and boom, back to looking beautiful and all colors spot on!!

 

P.S. I know this is an old thread but it like many others on this topic had no good solutions so I wanted to post it for people in the future who find it while trying to address a similar problem.

Student
nichul37
Posts: 1
Member Since: ‎04-19-2014
Message 10 of 13 (1,608 Views)

Re: Photos are printing with a green tint. HELP!

We're having the same green tint issues. I have cleaned the printheads, aligned the printer, cleaned the printheads again, re-aligned, taken every cartridge out and "cleaned" the bottoms with a soft paper towel, replaced, cleaned the printheads again and then re-aligned. Still a green tint. Any suggestions?

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