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04-15-2012 09:07 AM
Why is my one month old Photosmart 6510 printing in red ink, instead of black after I changed the black cartridge? I'm using XP, and have tried the suggested remedies (cleaned inside, unplugged, updated utility).
04-15-2012 09:15 AM
Please follow these steps to Clean the PrintHead from the product control panel.
- Touch Setup ( Wrench tool icon ) on the Printer control panel.
- Touch Tools , and then
- Touch Clean Printhead.
Now try printing your document, it should work.
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