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dbranton
Posts: 1
Member Since: ‎08-22-2010
Message 1 of 5 (1,293 Views)

Photosmart B209 won't print after replacing black cartridge

I replaced the black cartridge in my Photosmart B209. Now, it prints blank or nearly blank pages. I treid all the suggestions from HP (cleaning, restarting, etc) Pages appear as if cartridge is out of ink. Status shows full cartridge. HP says it should get better after a few hours. Mine hasn't. How do I convence the printer to start printing correctly again?

Regents Professor
Ciara_B
Posts: 6,320
Member Since: ‎11-27-2009
Message 2 of 5 (1,270 Views)

Re: Photosmart B209 won't print after replacing black cartridge

Hi

It sounds like you've tried all the suggested troubleshooting ( as per this doc ) so I would suggest contacting Phone Support for a cartridge replacement....

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
ggettler
Posts: 1
Member Since: ‎11-29-2011
Message 3 of 5 (790 Views)

Re: Photosmart B209 won't print after replacing black cartridge

Did you figure out what is causing this??  Tried two different new black cartridges.

Honor Student
Baridge
Posts: 4
Member Since: ‎01-27-2012
Message 4 of 5 (696 Views)

Re: Photosmart B209 won't print after replacing black cartridge

Has anyone had this resolved?  I am having the same problem -  on cartdridge #2 now.  They are not cheap and yet they insist we use HP cartridges.  It's tax time and I need my printer!  ARGH!

Student
laharmon
Posts: 1
Member Since: ‎02-17-2012
Message 5 of 5 (643 Views)

Re: Photosmart B209 won't print after replacing black cartridge

Has anyone solved this? I am having the same problem with my B8500. Is it because they changed the size of the black ink cartridge? The new cartridge still fits in my printer, but it is much thinner than the old one.

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