• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-27-2011 05:04 AM

HP Recommended

I have tried all suggestions from the HP support site - clean printer head, reset printer.

I replaced ALL print cartridges too.

 

Before reset the 0002 error was present, after reset, 0022 error was shown.  I can still use the scanner from the PC.

 

What are my options?  I heard that maybe a new print head?  How much is that?  Better to buy a Canon?

 

ThorVB

 

2 REPLIES 2

‎04-27-2011 06:14 AM

HP Recommended

If you have cleaned the printheads with a cloth and that did not fix the issue, it does sounds like the printheads have gone bad and you would be looking for an upgrade to your printer.

Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎06-07-2013 07:26 PM

HP Recommended

When you say, "looking for an upgrade to your printer", do you mean, it can't be fixed, or to fix it, would require an upgrade?

 

Drew

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.