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08-29-2011 03:37 PM
All of a sudden, my Photosmart C6180 is printing super slow. It takes almost 5 minutes to print a web page. Other applications, same thing. I have tried all of the power solutions, turning it on/off, etc. The Printer Diagnostic shows everything is OK, but when I tell it print a test page, it actually takes 10-15 seconds to print the one-line printout.
I have tried to use the PRINT TEST PAGE on the printer front panel, but it comes back and tells me "Paper Size or Type is incorrect". Huh??? It's 8 1/2 by 11, the size it's always been. (Now that's weird!)
I have tried changing the preferences to FAST DRAFT and that doesn't help. Everything else is set on AUTOMATIC. I swear it thinks it's printing a photo every time. Any advice would be welcomed.
Solved! Go to Solution.
08-30-2011 02:25 AM
Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to
wall and printer. This will trigger a ‘dirty power
up’ and restore the printer to a known good
condition (if it is possible). No user settings
are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
if not resolved, uninstall hp software & reinstall using latest software from HP site.
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09-01-2011 09:24 AM
You know, I thought I had tried your solution, but perhaps I didn't pull out the plug from the outlet, or didn't do it long enough. Even the COPY function was running slow. AND, even the PRINT TEST PAGE function on the printer itself works correctly (without it powering down the printer like it was doing before. THAT had me really worried). Thanks for your help.
09-29-2011 01:57 PM
This worked for me....
I had EXACTLY the same symptom, printing very slow and complaining about the paper size or type. Just restarting the printer did NOT fix the problem. Unplugging the power supply for 30 seconds as well did!