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09-28-2010 08:56 AM
I've followed HP procedure to reset printer which did not resolve the problem. I have also attempted an on screen reset procedure in the "System Configuration Menu" which also did not help. I have been told by the retail supplier it will be less expensive to purchase a new printer than to have the print head cleaned or replaced. Please advise.
09-28-2010 09:22 AM
You could try the cleaning as described in step 2 below
05-02-2012 07:23 AM
You can reset the printer through special combos. for instrcutions, visit the link below.