09-28-2010 09:56 AM
I've followed HP procedure to reset printer which did not resolve the problem. I have also attempted an on screen reset procedure in the "System Configuration Menu" which also did not help. I have been told by the retail supplier it will be less expensive to purchase a new printer than to have the print head cleaned or replaced. Please advise.
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09-28-2010 10:22 AM
You could try the cleaning as described in step 2 below
05-02-2012 08:23 AM
You can reset the printer through special combos. for instrcutions, visit the link below.
08-06-2013 10:45 PM
01-07-2014 03:08 PM
I"ve read several articles on how to replace the capacitors in the HP C8180 printer, and I"m wondering how long the capacitors last. The printer cost almost $ 400.00 in 2008 and was purchased ot scan negatives and slides. I now wish I had purchased it. All I want to do is get the scanner working so I can move myself into the digital age. Either I fix the printer so I can scan or replace it with an Epson Scanner. Sorry technology needs to work.
01-20-2014 11:03 AM
I understand the scanner isn't working.
Thank you for your reply.
I will be happy to help you with this.
I have provided a document for In Windows 'An error occurred while communicating with scanning device' Message Displays When Scanni...
If you require further assistance please clarify what happens when you try to scan.
Can you make a copy?
What version of Windows is on your computer?
How is the printer connected? (USB/Ethernet/Wireless)
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