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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I had good luck with my HP Photosmart Plus B209 for four years. 

My Printerhead problem warning notice occurred when I replaced the

color ink cartridges. The blog posting regarding this issue got me very discouraged.

My boyfriend recommended that I use alcohol to clean the gold contacts on the printer head.

Some how black ink leaked onto the gold contacts. After throughly cleaning the ink off the contacts with alcohol,

the printer went through a complete alignment process ( 5 minutes) and started working perfectly! Hope this works for others.

 

Ellen2

HP Recommended

I am at this forum because I have the same problem, but I must say I am surprised that it seems so many people are having this problem while the printer is still fairly new. I have had mine for almost 6 years and this is the first time I have had a problem of any kind. My laptops have been HPs and I recommend them.

HP Recommended

Thanks Bob,

This solved the same problem with the HP PhotoSmart 7510 - whole load of black ink over the Printhead contacts. Seems a good idea to perform maintenance on these every 6 months or so as the ink does travel.

 

James

HP Recommended

HOW does one remove the printhead and how does one clean it?

HP Recommended

@Shrink1 wrote:

HOW does one remove the printhead and how does one clean it?


If you have a Photosmart Plus b209 then see the post here as mentioned a few times in this thread.  

 

If you have a different printer please read this post then provide some details.  What printer model? 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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