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Photosmart Premium c309n Update fail (419 Views)
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apstguy Student
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apstguy
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Registered: ‎09-16-2010
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Photosmart Premium c309n Update fail

‎09-16-2010 11:21 AM

I have a new HP Photosmart Premium c309n that refuses to update.  It says there is a new update ready to be downloaded and installed.  The download progresses to 99%, then the printer displays "Connection Problem: There was a problem connecting to the internet. Please try again."  I have tried muliple times on multiple networks (Home, Work, friend's) as well as wireless and wired.  How do I get the update if the printer continues to error out?

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