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Poor picture quality with laserjet cp1215 (120 Views)
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Student
RHSQ
Posts: 1
Registered: ‎05-09-2012
Message 1 of 2 (120 Views)

Poor picture quality with laserjet cp1215

Pictures that I print using a LaserJet CP1215 are always very dark and shadows in the pictures are blotchy blobs of ink. Faces look red and blotchy. If I lighten 20 to 30% that improves the quality but distorts the pictures. It's the same whether I print using a Windows Vista 32 Premium 32 bit or Windows 7 64 bit. There is little correlation between the picture on the screen and the dark blob on the paper. I use premium papers, only HP toner, do cleaning cycles, etc. It's not a new development, just getting worse.

 

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Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 2 (102 Views)

Re: Poor picture quality with laserjet cp1215

Hi there,

This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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