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Honor Student
Gandalf99
Posts: 3
Member Since: ‎11-10-2009
Message 1 of 13 (44,461 Views)

Power light blinking

I have an Officejet 6500n. After a while the power light blinks & the network light goes off. I presume this is some sort of sleep mode and not a problem. The instruction manual says:

Power: Turns the device on or off. The Power button is lit when the device is on. The light blinks while performing a job.

 

But the printer is clearly not doing anything. I'd like to know 2 things:

 

1. Is this normal & not some sort of error condition?

2. Is there a way to configure the printer so that the light does not blink in this situation? I find it very distracting because I see it in my peripheral vision. If it's actually printing something as the instructions say, I can live with it blinking because it's time limited.

Honor Student
Flashlight
Posts: 2
Member Since: ‎12-03-2009
Message 2 of 13 (44,337 Views)

Re: Power light blinking

Were you able to resolve the issue with the blinking light?  My 6500a does the same thing. I wonder if all 6500's have this same problem?  I wonder if all 6500's have this same problem?  When I emailed tech support, they had me run some tests, and decided it was hardware failure.  They've been promising me for over a month that someone would contact me about replacing the printer "very soon".  I'm so fed up!

Honor Student
ty4calling
Posts: 3
Member Since: ‎12-04-2009
Message 3 of 13 (44,329 Views)

Re: Power light blinking

First,

 

Blinking power lights indicate that the printer is busy. It may do this when aligning or printing.

 

Second,

 

If this does not stop, it may indicate the printer is in an error state.

 

Steps:

 

1) Unplug the power cord from the wall outlet and the back of the machine.

2) If still not resolved try a semi NVM reset ****ONLY ONCE****  [Please be advised! Preforming these steps will set back to factory defaults...] with the printer on, remove all ink cartridges and printheads.... Disconnect the powercord from the back of the printer. Then with the printer unplugged. Press and hold # 6 on the front of the unit then plug the printer back in while holding those down. You must keep hold those buttons down for a minimum of 10 seconds... If correctly completed, it should ask you to select a language and country.

Honor Student
Flashlight
Posts: 2
Member Since: ‎12-03-2009
Message 4 of 13 (44,293 Views)

Re: Power light blinking

Yes, tech support had me try the full reset.  It would work briefly, but then the blinking light / sleeping printer problem would recur a short time later.

Tutor
Wordchipper
Posts: 17
Member Since: ‎09-02-2009
Message 5 of 13 (43,935 Views)

Re: Power light blinking

I thought that was normal. It's a very slow (long interval between blinks) when it goes into kind of a sleep mode. I believe this is the machine telling us it's sleeping but the power is on.

 

My bigger problem with the 6500 is it's inability to accept genuine, brand new HP 920 and 920 XL ink cartridges. The machine says "they're damaged.." etc. After I go through manually cleaning the little "window" on the catridge (that cloudy, dark piece of plastic above the sensors) it sometimes works, sometimes doesn't. HP says they've never heard of this. It's a real pain...anybody else had this problem?

 

Wordchipper

Student
bcompian
Posts: 1
Member Since: ‎03-07-2010
Message 6 of 13 (43,412 Views)

Re: Power light blinking

I just bought the HP Officejet 6500 and the blinking light is driving me crazy.  It appears the blinking light is telling you it is in sleep mode.  I don't need a blinking light to tell me my printer is trying to save electricity by going into sleep mode.  This may be a long shot but did anyone figure out a way to stop the blinking light? 

Student
sunni
Posts: 1
Member Since: ‎05-31-2010
Message 7 of 13 (42,612 Views)

Re: Power light blinking

Bought HP Officejet 6500 wireless and set it up yesterday.  Very easy setup instructions on CD software.  I, too, experienced the "auto answer" light going off along with the "quality" light and the "power button" light blinking.  Called the store support where I got the printer; called HP support (India): along with going back to the store where I purchased and another competitor to consult with this issue.  I even talked with the "Geek Squad".  Since I had the product one day, I wanted to be sure if this is "normal" before returning.  On the 6500, these lights will go out and power light blinks as it goes into the energy/sleep mode.  All lights will come on whenever it is queued for a project....printing, scanning, incoming fax, etc.  The buttons "wake up".  You can check through the HP Solution Center on your computer to see your "auto answer" is checked..this is the default for this printer.  HP should consider including this information in their manuals enclosed in the box.  Hope this helps everyone with these issues.

 

 

Student
computerteacher
Posts: 1
Member Since: ‎09-03-2010
Message 8 of 13 (41,462 Views)

Re: Power light blinking

Just purchased OJ6500 at Office Max. Set up was straight forward. I was replacing an older HP almost all in one.  After several minutes the power light goes off and begins blinking, one blink every three seconds. As far as I can tell everthing is functioning properly but the manual says the following in refernce to the power light  " Power: Turns the device on or off. The Power button is lit when the device is on. The light blinks while performing a job.

When the device is turned off, a minimal amount of power is still supplied. To completely disconnect the power supply, turn the device off, and then unplug the power cord."  So what process is happening, or does this indicate some sort of sleep mode.

This is extremely annoying.

Honor Student
OJ_PM
Posts: 2
Member Since: ‎09-24-2010
Message 9 of 13 (41,094 Views)

Re: Power light blinking

There are 2 modes of "blinking" power LED. The faster one indicates that the printer is busy, i.e. receiving data for a print job or performing a task. The slower blinking indicates that the printer is in sleep mode. Just like about every laptop that has the power button blinking (or breathing as Apple calls it) when the device is in standby.

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Although I am an HP employee, I am speaking for myself and not for HP
Honor Student
janis2010
Posts: 3
Member Since: ‎12-17-2010
Message 10 of 13 (39,088 Views)

Re: Power light blinking

Is there any way you can keep the stupid thing awake?

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