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Honor Student
namesink
Posts: 2
Member Since: ‎06-07-2010
Message 1 of 18 (53,701 Views)
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Print Cartridge (still) not detected on Photosmart C4280

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The message appears on the Photosmart C4280.  I tried reinstalling, cleaning contacts.  Then I bought new HP brand cartridges to replace the (non-empty) cartridges.  None of this makes any difference.  I still get "Print Cartridge(s) missing or not detected" showing on the device.  Any thoughts??

Regents Professor
Ciara_B
Posts: 6,370
Member Since: ‎11-27-2009
Message 2 of 18 (53,680 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

 
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Regents Professor
Ciara_B
Posts: 6,370
Member Since: ‎11-27-2009
Message 3 of 18 (53,679 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Hi,

Try the steps described in this document

Do any of these solve the issue??

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
namesink
Posts: 2
Member Since: ‎06-07-2010
Message 4 of 18 (53,659 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Thanks for the suggestion, but I had tried the steps listed on that page.  They didn't work.  (BTW, the first link to determine cartridge compatibility doesn't work.  I had already established compatibility anyway.)

Honor Student
texantreasure08
Posts: 2
Member Since: ‎08-24-2010
Message 5 of 18 (53,429 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Hello,

I had the same problem with 2 new sets of ink cartridges. It finally started working after I cleaned the copper contact points with a wet q-tip on the actual printer & then dried it with a new q-tip. Hopefully that helps!

Student
ppielHPUser
Posts: 1
Member Since: ‎08-24-2010
Message 6 of 18 (53,419 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

I've tried wit both Q tip and coffed filter and I am still getting the same error message. How can I tell which cartridge that it is not detecting? Any help greatly appreciated. thanks

Regents Professor
Ciara_B
Posts: 6,370
Member Since: ‎11-27-2009
Message 7 of 18 (53,404 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Hi ppielHPUser

If you've followed the steps in the document (such as cleaning the cartridges, re-setting the printer etc.) then I would suggest contacting Phone Support. You can check if cartridges are still within warranty by checking the warranty ends date here 

 

Hope this helps.

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
brightima
Posts: 2
Member Since: ‎02-10-2011
Message 8 of 18 (51,847 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

I have exactly the same problem. Can you please let me know if you figured it out? One person told me that I'd need to enter some codes to fix it?..

Student
pinhani
Posts: 1
Member Since: ‎05-26-2011
Message 9 of 18 (49,991 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

 

Thanks for the above link, it cleared the error message at first attempt

 

Student
sara4196
Posts: 1
Member Since: ‎11-01-2011
Message 10 of 18 (40,401 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

WHEW!!! I thought this dang thing was officially MESSED UP!! I was looking at websites fixing to buy a NEW one! Then I typed in that "missing or not detected" message that I absolutely could NOT get rid of for NOTHING! I followed all those steps and ABRA-CADABRA!! HOCUS-POCUS!!...WORKING AGAIN!! :smileyvery-happy:  --Sara--

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