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06-07-2010 08:21 PM - edited 06-07-2010 08:27 PM
The message appears on the Photosmart C4280. I tried reinstalling, cleaning contacts. Then I bought new HP brand cartridges to replace the (non-empty) cartridges. None of this makes any difference. I still get "Print Cartridge(s) missing or not detected" showing on the device. Any thoughts??
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06-08-2010 08:23 AM
Try the steps described in this document
Do any of these solve the issue??
06-08-2010 08:56 PM
Thanks for the suggestion, but I had tried the steps listed on that page. They didn't work. (BTW, the first link to determine cartridge compatibility doesn't work. I had already established compatibility anyway.)
08-24-2010 08:46 PM
I had the same problem with 2 new sets of ink cartridges. It finally started working after I cleaned the copper contact points with a wet q-tip on the actual printer & then dried it with a new q-tip. Hopefully that helps!
08-24-2010 09:05 PM
I've tried wit both Q tip and coffed filter and I am still getting the same error message. How can I tell which cartridge that it is not detecting? Any help greatly appreciated. thanks
08-25-2010 08:22 AM
If you've followed the steps in the document (such as cleaning the cartridges, re-setting the printer etc.) then I would suggest contacting Phone Support. You can check if cartridges are still within warranty by checking the warranty ends date here
Hope this helps.
02-10-2011 09:36 PM
I have exactly the same problem. Can you please let me know if you figured it out? One person told me that I'd need to enter some codes to fix it?..
11-01-2011 06:55 PM
WHEW!!! I thought this dang thing was officially MESSED UP!! I was looking at websites fixing to buy a NEW one! Then I typed in that "missing or not detected" message that I absolutely could NOT get rid of for NOTHING! I followed all those steps and ABRA-CADABRA!! HOCUS-POCUS!!...WORKING AGAIN!! --Sara--