Question
Print Cartridge (still) not detected on Photosmart C4280
Replies (17)
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Regents Professor
Ciara_B
Posts: 6,284
Member Since: ‎11-27-2009
Message 11 of 18 (10,155 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Hi Sara, glad to hear it's back working. I'll save this post as a reference for others.

Thanks

:smileyhappy:

 

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
bcphillips5
Posts: 1
Member Since: ‎12-26-2012
Message 12 of 18 (8,157 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

I found the answer to this question on a YouTube, but then ran into the following problem:

 

Is there a more permanent solution as it needs this procedure every time now though... it has worked for me 4 times.

Student
Beno1
Posts: 1
Member Since: ‎05-07-2013
Message 13 of 18 (6,412 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

DisplaY Print Cartridge (s) missing or not detected 

 

Replace them . Message still appears.

Regents Professor
Ciara_B
Posts: 6,284
Member Since: ‎11-27-2009
Message 14 of 18 (6,380 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Hi Beno, have you already followed the steps in the link below?

http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&docname=c01530839

 

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
phtosmart
Posts: 2
Member Since: ‎08-24-2013
Message 15 of 18 (4,936 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

message appearing cartridge missing or not detected

Honor Student
phtosmart
Posts: 2
Member Since: ‎08-24-2013
Message 16 of 18 (4,929 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Printer still showing same message that ink cartridge missing or not detected.

Regents Professor
Ciara_B
Posts: 6,284
Member Since: ‎11-27-2009
Message 17 of 18 (4,598 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Have you tried cleaning the cartridge contacts & printer carriage contacts?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
Arumes
Posts: 1
Member Since: ‎11-12-2013
Message 18 of 18 (3,763 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

The regular problem solving steps don't solve the problem for me. The Youtube-fix works for a single print job only. Considering the amount of people that are having this problem, it's pretty clear that HP simply messed up on these models. My next all-in-one certainly won't be from HP. I pay HP for this machine, I don't get paid by HP to solve HP's problems.

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