Question
Print Cartridge (still) not detected on Photosmart C4280
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Regents Professor
Posts: 7,827
Member Since: ‎11-27-2009
Message 11 of 20 (11,987 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Hi Sara, glad to hear it's back working. I'll save this post as a reference for others.

Thanks

Smiley Happy

 

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
Posts: 1
Member Since: ‎12-26-2012
Message 12 of 20 (9,989 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

I found the answer to this question on a YouTube, but then ran into the following problem:

 

Is there a more permanent solution as it needs this procedure every time now though... it has worked for me 4 times.

Student
Posts: 1
Member Since: ‎05-07-2013
Message 13 of 20 (8,244 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

DisplaY Print Cartridge (s) missing or not detected 

 

Replace them . Message still appears.

Regents Professor
Posts: 7,827
Member Since: ‎11-27-2009
Message 14 of 20 (8,212 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Hi Beno, have you already followed the steps in the link below?

http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&docname=c01530839

 

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
Posts: 2
Member Since: ‎08-24-2013
Message 15 of 20 (6,768 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

message appearing cartridge missing or not detected

Honor Student
Posts: 2
Member Since: ‎08-24-2013
Message 16 of 20 (6,761 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Printer still showing same message that ink cartridge missing or not detected.

Regents Professor
Posts: 7,827
Member Since: ‎11-27-2009
Message 17 of 20 (6,430 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

Have you tried cleaning the cartridge contacts & printer carriage contacts?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
Posts: 1
Member Since: ‎11-12-2013
Message 18 of 20 (5,595 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

The regular problem solving steps don't solve the problem for me. The Youtube-fix works for a single print job only. Considering the amount of people that are having this problem, it's pretty clear that HP simply messed up on these models. My next all-in-one certainly won't be from HP. I pay HP for this machine, I don't get paid by HP to solve HP's problems.

Honor Student
Posts: 2
Member Since: ‎04-30-2015
Message 19 of 20 (582 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

I have also done all the things listed in the You Tube Video as well as cleaning the copper contacts both on the cartridges and inside the printer... and while it resets and works for one print copy, I must reset and do the whole sequence every time I want to print.  Does anybody else have a long term solution?  I really don't want to waste my cartridges that I have for this printer by buying a new printer with different ink cartridges.  Help me please... I'm dying here.  

Honor Student
Posts: 2
Member Since: ‎04-30-2015
Message 20 of 20 (580 Views)

Re: Print Cartridge (still) not detected on Photosmart C4280

yes, I have cleaned both the cartridge contacts and the ones in the printer... to no avail.  

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