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‎07-20-2012 12:46 PM - last edited on ‎04-19-2016 10:42 AM by HP Administrator

HP Recommended

If you are experiencing any of these issues you can download and run the Print and Scan Doctor to help resolve your issue.

 

'Printer is Offline ' or print jobs stuck in the print queue
Missing or corrupt drivers
Connectivity issues
Firewall issues
Scan error messages
 
Click on this link to download it now.  http://support.hp.com/us-en/document/c03275041
If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



1 ACCEPTED SOLUTION

Accepted Solutions

‎07-25-2012 07:40 AM

HP Recommended

Thanks

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



View solution in original post

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3 REPLIES 3

‎07-24-2012 05:01 PM

HP Recommended
Brilliant repair for scanner not working and wireless connectivity issues
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‎07-25-2012 07:40 AM

HP Recommended

Thanks

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



Was this reply helpful? Yes No

‎08-22-2016 12:14 PM

HP Recommended

I get nothing when I click the link for the print and scan doctor. What now?

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