09-04-2009 07:36 PM
I am printing from an HP to an HP F4400 Series printer and have one print document stuck in the que with a message saying deleting. The power button was accidentally hit while I was printing and therefore I had to restart the printer, cancel all documents and this one doc won't leave the que. I attempted to uninstall and reinstall the printer but I'm being told that I can't uninstall when there are documents in the que. Any thoughts?
09-20-2009 02:21 PM
This has been a chronic problem with my Photosmart c4480. The only way I have found is to uninstall and reinstall the printer.
De-activate spooling --- this seems related to the problem.
09-10-2013 03:34 PM
I would recommend taking a look at the following support document if you have print jobs stuck in queue:
09-10-2013 10:16 PM
To delete Jobs from print que
Please follow the steps below :
a) From the run box in window , Please type the command - services.msc and press enter
b) From the Services listed , select Print spooler service , right click and select Stop
c) Minimize the services window and go to c:\windows\system 32\spool\printers
d) Under the printers folder if any stuck print jobs are listed , now you will be able to delete the files .
e) Now again Maximize the services window and restart the Print spooler by right clicking on it .
I work for Hp
Please click koudos if that helped you