Question
Reply
 
Student
gette
Posts: 1
Member Since: ‎06-05-2012
Message 1 of 2 (11,813 Views)

Printer Offline

Every time i try to print something it says the printer is offline and it's not.  I have an officejet j6480 and i'm running windows 7

Distinguished Professor
HardBeatZ
Posts: 3,551
Member Since: ‎05-31-2012
Message 2 of 2 (11,759 Views)

Re: Printer Offline

Hello gette,

 

Try following this troubleshooting article with an extensive list of troubleshooting steps and letting us know if it resolves your issue.

 

'Printer is offline' Message Displays on the Computer and the HP Product Will Not Print

--------------------------------------------------------------------------------------------------------
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation