Posts: 1
Member Since: ‎06-05-2012
Message 1 of 2 (11,914 Views)

Printer Offline

Every time i try to print something it says the printer is offline and it's not.  I have an officejet j6480 and i'm running windows 7

Distinguished Professor
Posts: 3,551
Member Since: ‎05-31-2012
Message 2 of 2 (11,860 Views)

Re: Printer Offline

Hello gette,


Try following this troubleshooting article with an extensive list of troubleshooting steps and letting us know if it resolves your issue.


'Printer is offline' Message Displays on the Computer and the HP Product Will Not Print

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