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Printer Problem (64 Views)
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Student
blsd
Posts: 1
Registered: ‎05-04-2012
Message 1 of 2 (64 Views)

Printer Problem

I have Windows Vista and HP Photosmart 5300 Series. A few weeks ago the printer stopped working. It will print 2 rows of strange characters or the first two lines of the page and then it pushes the paper out the printer. I do have an error that says low disk space, however I can't find out how to free up more space on my D drive. I have plenty of space on the C drive. I have uninstalled and reinstalled the printer 2 times and I'm still having the same problem.

 

Can anyone help me with this situation? The help would greatly be appreciated. Thank you.

 

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Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 2 (23 Views)

Re: Printer Problem

Try the steps outlined in the article below and let us know if it helps.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01954177&cc=us&dlc=en&lc=en

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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