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03-26-2011 05:33 PM
My Officejet 6500 Plus E710n is about two weeks old. It has developed a very unpleasant high-pitched squeak when the print head is moving. This happens after printing about 3 pages.
I fear unexpected high loads will lower print quality and cause the printer to wear out early. And, the high pitched scream is very annoying.
Thanks, Bart Dawson
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04-04-2011 08:00 AM - last edited on 04-04-2011 08:16 AM by MrMatthew
I purchased the HP 6500A Plus e and it sqeaked horribly. I returned it and they gave me a different one of the same model.
Now it has started to squeak also. I have NOT run more than 50 sheets of paper thru either printer so I don't think the volume of printing has anything to do with the squeaking. I will return this and see if they can lubricate the squeak away. Good luck!
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04-05-2011 05:41 AM
Seeing as the replacement has the same problem, I'd advise you contact HP phone support straight away. If there's anything further I can help with, just let me know.
08-18-2011 11:58 AM
I have exactly the same problem, it is driving my co-workers nuts and is certainly turning them off of the HP product.
I appreciate it is a lower end unit (6500) but the squeak makes it virtually unusable. It emanates throughout our office.
ANY HELP OUT THERE???
08-31-2011 07:38 AM
Started posting in another topic, but this one seems to be more recent.
Also having the same issue with the HP Officejet 6500A Plus, two weeks old. A high pitch squeak that almost sounds like a mouse running through it. Would cleaning the metal rod the print head is moving along with say, WD-40, help out?
01-13-2012 03:32 PM
I had the same problem! I tried putting a small amount of lube on the guide rod for the print head but
that did not help. I finally isolated the squeak to the small wheel that holds the right hand end of the
small toothed belt that moves the print heads back and forth. Be careful not to get the lube on anything else
or you may cause other issues. I used a silicone lube designed for garage door tracks since it is thicker than
most lubes and is easier to keep from getting all over the inside of the printer.
02-13-2013 02:12 PM
This problem also seems to plague the 6600 printer. My brand new one has squeaked severely since the day I bought it - and I am about to try opening it and carefully lubricating the right wheel of the belt system. We'll see.
Seems to be a generic problem